About the position
The Customer Strategic Analytics team is responsible for performing advanced analytics, measurement, and decision support for Best Buy’s customer strategies. This role will be focused on supporting cross-functional business partners and providing meaningful insights to support on key business decisions based on our customers profile and behavior. As a Decision Scientist on the Strategic Analytics team, you will lead and execute sophisticated analyses to deliver strategic insights and elevate our analytics capabilities. You will proactively identify opportunities, define analytical frameworks, independently scope and manage projects, and deliver compelling insights through advanced data analysis and impactful visualizations. The Customer Strategic Analytics team support strategic customer behavior decision-making, providing profiles and composition analysis of our customers and their performance to identify opportunity areas, and value targeting and measurement of various other growth tactics. This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
Responsibilities
- Influence cross-functional teams by providing compelling data-driven insights that guide strategic decisions.
- Act as a trusted advisor to the business team, using data analytics to challenge assumptions, identify opportunities, and drive strategic initiatives.
- Create dashboards and executive presentations that translate complex results into clear, actionable recommendations.
- Conduct robust quantitative analyses (descriptive analytics, hypothesis testing, causal inference)
- Present complex analytics results to both technical and non-technical stakeholders, crafting clear, persuasive narratives that drive action.
- Keep abreast of new theories, strategies and best practices in the industry and think beyond current knowledge and existing assumptions to develop new solutions, applications and strategies
Requirements
- 3 or more years of experience in retail, analytics, business, or related area
- 2 or more years of experience converting data into insights for business audiences
- 3 or more years of experience applying analytical and statistical techniques to answer business questions or scientific questions including descriptive analytics, hypothesis testing, causal inference.
- 3 or more years of experience of applying SQL to solve real ‑ world business problems.
- 1 or more years of experience leveraging data science and data visualization tools, such as R and/or Python, and Looker/PowerBI/Tableau.
- Bachelor's degree in Statistics, Mathematics, Economics, Engineering, Physical Sciences, Computer Science, Marketing, Business, or similar field with quantitative rigor
Nice-to-haves
- Demonstrated success collaborating/influencing cross functional business teams/decisions
- Excellent communication and interpersonal skills, with the ability to translate complex data into impactful business insights.
- Advanced stakeholder management and relationship building skills, with the ability to build consensus and drive cross-functional collaboration.
- Project management skills, capable of balancing multiple priorities and delivering high-quality results on time.
- 1 or more years of experience influencing and presenting to all levels of the organization
- Master's degree in Statistics, Mathematics, Economics, Engineering, Physical Sciences, Computer Science, Marketing, Business, or similar field with quantitative rigor
Benefits
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About the Decision Scientist - Customer Strategic Analytics Opportunity
Best Buy is currently hiring for a Decision Scientist - Customer Strategic Analytics position based in Richfield, MN, US. This is a full time opportunity suited to candidates who are ready to contribute their skills and grow within a dynamic team environment. Whether you're an experienced professional or looking to take the next step in your career, this role offers a chance to work on meaningful projects while developing new capabilities.
What the Role Involves
As a Decision Scientist - Customer Strategic Analytics, you will be expected to collaborate closely with cross-functional teams, take ownership of key deliverables, and contribute ideas that help Best Buy achieve its goals. Day-to-day responsibilities typically include planning and prioritizing tasks, communicating progress with stakeholders, maintaining high standards of quality, and adapting to evolving business needs. The exact scope of duties may vary depending on team structure and current priorities, so candidates should be comfortable with a role that can evolve over time.
Who Best Buy is Looking For
Successful candidates generally bring a combination of relevant experience, strong communication skills, and a proactive attitude toward problem-solving. Best Buy values individuals who can work independently as well as part of a team, who are detail-oriented, and who bring a positive, adaptable mindset to their work. Prior experience in a similar Decision Scientist - Customer Strategic Analytics capacity is beneficial, though a strong willingness to learn and grow is equally important.
Compensation and Benefits
Compensation for this role is competitive and commensurate with experience. In addition to base pay, many roles at Best Buy may include benefits such as health coverage, paid time off, opportunities for professional development, and a supportive work culture designed to help employees thrive both personally and professionally.
Why Join Best Buy?
Joining Best Buy as a Decision Scientist - Customer Strategic Analytics means becoming part of a team that values collaboration, innovation, and continuous improvement. Employees are encouraged to bring their own perspective to the table, and the organization aims to foster an environment where people feel supported in doing their best work. This is a great opportunity for candidates who want their contributions to have a real, visible impact.
How to Apply
If you believe you're a strong fit for the Decision Scientist - Customer Strategic Analytics role at Best Buy in Richfield, MN, US, we encourage you to review the full job details above and submit your application through the listed channel. This position was posted on 2026-03-18T03:49:26Z. Early applications are generally encouraged, as competitive roles like this one can attract a high volume of interest.
